Frequently asked questions

Polytweaks is a 3D project management platform for storing, versioning, reviewing, and sharing 3D models with your team and clients.

Studios, freelancers, and product teams who work with 3D assets day to day, including game art, archviz, product design, VR/AR experiences, and 3D-printable goods.

Yes. The Spark plan lets you try Polytweaks with storage and sharing allowance before you decide whether to upgrade.

Upload a GLB for the browser viewer. Attach the matching editable .blend source with packed resources and an authored USDZ companion when available. These companions belong to the same model version; standalone Blender and USDZ files do not replace its GLB. Export other formats to GLB in your authoring tool before uploading.

Each shared model gets its own URL. You can require a password, set expiration, and revoke access at any time.

Yes. Polytweaks keeps previous versions so you can compare, restore, or share a specific version.

The core connector saves supplied models as new versions, preserves earlier versions, returns viewer links, and reads or adds comments you request. Ask explicitly to create feedback or AR links; iOS AR compatibility requires an authored USDZ companion. It uses your Polytweaks login and does not require an OpenAI API key. Cloud editing is outside the core connector.

Open Billing in your account menu to upgrade, downgrade, or cancel. Changes take effect at the end of your current billing cycle.

Yes. We offer a 14-day money-back guarantee on your first paid charge and review renewal refund requests case by case.

Available payment methods are shown in Billing and at checkout by the payment provider enabled for your account.

TLS in transit and encryption at rest. Models are accessible only to your account, workspace members, and share-link recipients you authorize.

You do. Polytweaks only uses your content to operate the Service.

Email support@polytweaks.com. We aim to respond within one business day.